rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 5027484996
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you'll need to verify to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the allotted time, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to initiate the account transfer process. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play with ease. This should fix any compatibility problems and get you back to playing.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus cash cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which requires saving your Aadhar card, UPI information, and all bank details. This information is necessary for verification and smooth transaction processing. Ensure all required details are accurately entered and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, completing in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can be frustrating, but it's a rare exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal status, head to the settings and review your transaction history. If your request is failing to process, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their dedicated care centre.
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